Support Channels

  • 1 hour ticket response time
  • A one hour Inquiry Answer Warranty

  • Our team of technicians will do their best to answer to your help requests in less than 1 hour. If, however, the trouble you have encountered requires the help of our Admin =Department,= we are going to send the ticket to the technician on duty and will write a note to inform you.

  • Top quality support service
  • Top–class Customer Help Service

  • We are on line for you day and night to supply guidance and technical support and also to assist you with any difficulty that you may have while maintaining your virtual server. We can easily aid you with all installed in advance apps, plus your OS, server administration panel (in accordance with the VPS type) and the Hosting Control Panel made completely by us.

  • Intuitive help center
  • An Educational Help Section

  • A comprehensive and frequently updated collection of articles is incorporated into our custom–built Hosting Control Panel. It gives you quick tips on how to carry out all the main web site administration tasks. The Help section gives you extensive how–to article tutorials and step–by–step video tutorials. You can reach the Help section by pressing the Help or Video buttons in the upper right side of each Control Panel section.