Though this is not the keyaspect for you to recognize a reliable cloud web hosting provider from a bad one and a reseller from a real provider, having the option to call and talk to a live person is a sign that you are not using the services of a one-person company and that you can get in touch with somebody if you need help. The telephone support for hosting services may vary from common to professional, thus the issues that can be resolved with a phone call vary depending on the provider. Usually, these issues are simpler and feature billing or 1st level tech issues because more complex problems generally require a support ticket where both you and the sysadmins can follow what's going on with a given issue. Nevertheless, the option to call your provider will save you lots of time and efforts for the numerous tiny problems that may eventually appear when you manage your website hosting account.

Phone Support in Cloud Web Hosting

As we have live telephone support 14 hrs every day, you'll be able to contact us and talk with one of our customer support representatives to find out more about any of the Linux cloud web hosting that we supply and make sure that our servers meet the system requirements for your sites before purchasing anything. For your benefit, we now have telephone numbers on as many as 3 different continents and you're able to call the one nearer to you - in the United States of America, the UK or Australia. If you're already a customer, you'll be able to phone us about general and billing matters, or even about some tech matters. If the problem is strictly technical or it needs more time to handle, you should employ our ticketing system, which will allow both you and our technical support team to monitor the info given by either side.

Phone Support in Semi-dedicated Servers

We offer live phone support 14 hours per day as a part of the support services for each semi-dedicated server plan that we offer. As some issues are more difficult and time-consuming, you'll have to open a ticket if you come across such an issue, still for all the billing, general or minor technical issues you can always call us and we'll help you quickly in order to save you the time you will need to spend on opening a support ticket. Even if you don't have an account yet, you are able to find out whether you can host your sites on our advanced cloud platform or you will be able to get any other general info on our semi-dedicated services. We now have local phone numbers in the United States, the United Kingdom and Australia plus a global number, therefore you're able to call the one which is nearer to your region.